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FAQ

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1.How long does it take to get a reply after we send you an inquiry?

We will reply to you within 12 hours after receiving the inquiry on working days.

2.Are you a direct manufacturer or a trading company?

We have two processing plants, and we also have our own trading company, which we produce and sell ourselves.

3.What products can you provide?

Starch syrup, including different specifications of isomalt oligosaccharide, maltose syrup, glucose syrup, high fructose syrup, edible glucose, beer syrup and rice protein meal/protein peptide.

4.What application areas do your products mainly involve?

Dairy products. Beverages. Cakes. Health products. Candy. Special dietary products. Daily chemicals. Animal nutrition.

5.Can you make customized products?

Yes, we can produce according to the product parameters provided by customers to meet customer needs.

6.How about your company's production capacity and production equipment?

With an annual output of more than 200,000 tons, imported testing equipment HPLC and domestic leading liquefaction ejector and five-effect evaporator are used.

7.How does your company guarantee product quality?

First of all, we will have corresponding inspection after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards; then, we have the most advanced testing equipment in the industry: Agilent liquid chromatography Instruments, Spectrophotometers, Analytical Balances, Mettler pH Meters and more. The above-mentioned inspection equipment can fully guarantee to provide customers with high-quality products, and at the same time ensure that customers' demand for products can be met.

8.What is the payment method?

When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we generally pay 50% in advance, and then pay the balance according to the bill of lading. Most of our payment methods are T/T, of course L/C can also be accepted.

9.How will the goods be delivered to the customer?

We are only 7 kilometers away from the nearest port and usually ship by sea.